Corrections come first
If something on this site is wrong, tell us which page and what is wrong with it. Corrections are read first and answered first, and we correct pages in place and say what changed rather than deleting them.
Evidence that we have missed something is the most useful message you can send. That includes practitioners telling us that a page misdescribes how something works in practice, and patients telling us that a page did not describe what actually happened to them.
What we cannot help with
We cannot tell you which clinic to use. We have assessed none of them and we do not rank them, for the reasons set out in our editorial standards. What we can offer instead is the criteria guide.
We cannot give medical advice, assess a photograph, tell you whether a result is normal or tell you whether you need treatment. If you are worried about something after a procedure, contact the clinic that treated you immediately, and if you cannot reach them, call NHS 24 on 111. Go to an emergency department if you have severe pain, sudden pallor or mottling of the skin, or any change in your vision.
Commercial enquiries
Clinics interested in the paid listing tier should read the listings page first, including the criteria and what we refuse to list, then use the form and select the listing enquiry option.
Newsletter sponsorship enquiries should read the sponsorship page, including the rules on what a sponsor line may say, then use the form.
What we decline, every time
Guest posts. Paid articles. Link insertions into existing articles. Requests to remove or soften something in editorial. Offers of free treatment in exchange for coverage. Requests to be added to a list of recommended clinics, which does not exist and will not.
None of these require a discussion. The answer is no, and the fact that a request was made does not affect what we write.